Frequently Asked Questions
Please read our FAQ before sending us a message.
It depends on the volume of the goods purchased and the final destination. The best DHL fee will appear at the checkout.
We accept all major credit cards, immediate payments and Paypal.
Orders are given to the courier DHL within 24-48 hours after receiving your payment:
– In Italy orders are delivered within 1-2 business days.
– In Europe delivery times vary based on the final destination: From 2 to 6 working days.
It could be a day or two longer depending on public holidays.
Yes, of course, it is very secure. We are GDPR compliant. We do not share your data with any third party.
You will receive an email that your order has been processed. We will contact you if there is any delay in shipment. Please write us anytime at email@example.com
Don’t speak English well? Not a problem, our team is fluent in over 4 European languages and will make sure we give you top-notch service.
By subscribing to the newsletter, you receive updates on news and our new collections. We will also send you information about our offers and personal promotional codes to use in our shop. By setting up an account, you will automatically subscribe to our newsletter.
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. CET